The EMS microcurrent lifting mask is a facial care device that uses gentle electrical pulses (EMS technology) to stimulate facial muscles, promote collagen production, and improve skin elasticity for a firmer, more youthful appearance.

For optimal results, we recommend using the mask 2-3 times per week, with each session lasting about 10-15 minutes. Consistent use over 4-6 weeks will deliver visible improvements.

Yes, the mask is designed for all skin types, including sensitive skin. However, if you have severe skin conditions or are pregnant, consult a doctor before use.

Shipping typically takes 3-7 business days domestically and 7-15 days internationally, depending on your location and customs clearance.

First, track your package using the provided tracking number. If the issue persists, contact our customer service team with your order details for assistance.

Yes, we offer a 45-day return policy for unused and undamaged products. Please contact us within 7 days of receipt to initiate a return.

Gently wipe the mask with a damp cloth after each use. Avoid harsh chemicals or submerging it in water. Store in a cool, dry place.